Rogers to invest $10 billion in AI, testing after massive outage

Rogers Communications Inc. said On Sunday, the company will invest $10 billion in Artificial Intelligence over the next 3 years. This is just weeks after the company had reported network issues that led to widespread disruptions across the country.

Chief Executive Officer Tony Staffieri said the Canadian telecom operator has made progress on a formal agreement between carriers to switch 911 calls to each other’s networks automatically – even in the event of an outage on any carrier’s network.

Staffieri said In a letter to you Sunday.

Staffieri said that the company is physically separating wireless and internet services to create an ‘always on’ network – to help make sure the customers don’t experience an outage with both cellular and internet services again.

This month, the operator boasted about 10 million wireless subscribers as well as 2.25 million users of internet retail.

Subscribers experienced a glitch lasting nearly 19 hours that disrupted services such as flights, banking, and emergency 911 calls.

Canadian officials also demanded a probe into telecom companies. They asked them to develop communication protocols within 60 days.

(Reporting by Jahnavi Ndumolu in Bengaluru; editing done by Diane Craft