WestJet taking steps to cope with ‘unpredecented challenge’
Calgary-based WestJet claims it is following a “very calculated” strategy to maintain services this summer. It includes a lighter summer. travelThe company also introduced a schedule earlier in the year.
The airline shared details of its summer vacation. travelStrategy Thursday, a day following Air Canada saidIt would cancel flights in order to “avoid any customer service shortfalls.”
According to WestJet’s website statement, saidIt was to operate at a 21 percent lower capacity in July than July 2019,
“Our proactive efforts have been fundamental to our summer planning and when we compare our current capacity with that of 2019, which operated more than 700 flights per day, this summer will operate 25% fewer flights,” the company wrote.
WestJet took additional steps to enhance its guests’ experience. These included hiring additional staff and informing guests in advance about any changes to their schedules. WestJet also introduced technology to help guests check-in faster.
‘BUSIEST WEEKEND TRAVEL’
Canadians are looking for news about changes to their flights. travelThe July 1 long weekend (or what WestJet refers to as “the busiest”) will be observed. travelWeekend” since COVID-19 restrictions are lifted
“We have been working closely together with our airport partners, third party providers, and the federal government in order to mitigate challenges.”
Alexis Von Hoensbroech CEO WestJet says the situation has never been like it.
“The entire industry has been devastated by the pandemic. “The industry has experienced a drop in demand of less than 20 percent for more than two decades,” he stated. said.
“Now, we are seeing a massive rebound in demand, which is great on one end, but it’s no wonder that this is now causing operational difficulties that we are now facing.”
He said that these challenges are occurring all around the globe and apologizes for any inconvenience it may cause Canadians travelling.
“I can only apologize, like many other airline CEOs, that this is a very difficult time as demand is recovering.
“It’s not just about airlines. It’s many parts of the travelChains that are facing the same problems. It doesn’t matter if it is suppliers or government agencies. If one piece of the chain fails, ripple effects can be seen throughout the chain.
Visit their website to find out more about WestJet flight schedules, flight status, and other information.
Source: CTV
